MerchantPaisa Payment Gateway Service is based on making Technical Solution in the SaaS model (Software-as-a-Service) available by MerchantPaisa to Merchant i.e. in the model in which an application is stored and executed on the provider’s server and made available to Merchant via the Internet.

MerchantPaisa Payment Gateway Service will be performed on the continuous basis, 24 hours a day, 7 days a week, 365 days a year.In the scope of the MerchantPaisa Payment Gateway Service, MerchantPaisa offers to Merchant:

1. various Services to enable Merchants acceptance of payments and receiving funds from the Clients using different payment channels, as indicated in the Agreement; 2. and other Services defined by Technical Solution’s functionalities made available to Merchant. 4. The Merchant hereby authorises MerchantPaisa to make available to the Acquirer and/or PISP, on behalf of Merchant, any data and documents provided by the Merchant which are necessary for the purpose of assessment of the Merchant by the Acquirer or PISP and which are required for the purpose of conclusion of the agreement between the Merchant and the Acquirer or initiating payments by PISP. 5. The Merchant asserts that any data or documents made available to MerchantPaisa are true, up to date and accurate and that making them available to MerchantPaisa does not infringe any third-party rights 6. In respect to the Services provided to Merchant, MerchantPaisa charges fees on the terms and in the amount and pursuant to the manner of fees calculation set forth in the Agreement. 7. All fees and commissions charged by MerchantPaisa are confirmed by an invoice issued by MerchantPaisa at the end of each month of duration of the Agreement, providing that the amount of the invoice exceeds the amount of 30 PLN, 15 EUR, 15 USD, 15 GBP. Merchant grants its consent to obtain electronic invoices from Straal. The invoices will be sent to the Marchant’s e-mail address indicated in the Information Template. 8. The payment of invoices is due within 14 days from the issuance of the invoices by Straal. 9. Any repayment of funds to Clients for the execution of the Transaction are subject to the following terms: 10. Merchant is solely responsible for repayment of funds, on the terms indicated in the agreement (if applicable); 11. commissions and fees charged by MerchantPaisa in relation to execution of the Transaction, which were then subject to a refund or a complaint (chargeback) procedure, are not to be returned to the Merchant. 12. For the purposes of invoicing, Straal's remuneration calculated in a currency other than PLN, USD, EUR or GBP will be converted into PLN at the average monthly exchange rate of this currency to PLN in the given settlement period published by the National Bank of Poland. 13. For the purpose of provision of MerchantPaisa Direct services, a settled payment as referred to in the Agreement shall mean a successfully initiated transaction. 14. All cost relating to transfer fee to MerchantPaisa account will be covered by Merchant.